CHONGQING VIMAYNA IMPORT EXPORT TRADE CO.,LTD

1. Introduction

We prioritizes your personal information protection and complies with global data laws. This Policy explains how we collect, use, store, transfer and protect your personal information when you use our website/services. Accessing/using our services means you have read, understood and agreed to this Policy.

2. Collection of Personal Information

We collect only necessary personal information for legitimate business needs:

Identifying Info: personal name, company name.

Contact Info: Email, phone number, mailing address.

Transaction Info: Order details, payment records, invoices, shipping instructions.

Technical Info: IP address, device model, browser type, OS, website browsing activity.

Sensitive Info: Financial data or professional credentials (only with your explicit consent, if required by industry rules).

3. Use of Personal Information

Your personal information is used for:

Processing international trade orders, arranging shipping, handling payments.

Providing customer support and responding to your inquiries/complaints.

Sending transaction updates, service notices and relevant business info.

Analyzing data to improve services, user experience and operational efficiency.

Complying with legal obligations (e.g., responding to regulatory requests).

Conducting marketing (only with your prior consent; consent can be withdrawn anytime).

4. Storage and Security

Storage Location: Mainly in [Main Storage Jurisdiction, e.g., the People's Republic of China]; secure international standard cloud storage may be used.

Storage Period: Retained only as long as needed for stated purposes or required by law. Expired data will be anonymized or securely deleted.

Security Measures: Industry-standard safeguards (encryption, firewalls, access control), regular security audits and employee privacy training to prevent unauthorized access/disclosure.

5. Sharing and Transfer

5.1 Internal Sharing

Shared among our subsidiaries/affiliates only for Policy-stated purposes, with strict confidentiality rules.

5.2 Third-Party Sharing

We never sell your personal information. Sharing occurs only if:

With service providers (logistics, payment, IT) assisting our services (bound by confidentiality agreements).

Required by law or legitimate government/judicial requests.

Related to business restructurings (mergers, acquisitions) – recipients must follow this Policy.

5.3 Cross-Border Transfer

Your information may be transferred across borders (per international trade needs). Compliance is ensured by:

Transferring to jurisdictions with adequate data protection (e.g., EU-U.S. DPF, Swiss-U.S. DPF).

Using safeguards (standard contractual clauses) for jurisdictions without adequate protection.

Conducting risk assessments for sensitive/large-scale data transfers.

6. Your Rights

You have the following rights (per applicable laws):

Access: Request to view your personal information.

Correction: Request to fix inaccurate/incomplete information.

Deletion: Request to delete information (if no longer needed or consent is withdrawn).

Restriction: Request to limit processing in specific cases.

Portability: Request to transfer information to another controller (structured, machine-readable format).

Withdraw Consent: Withdraw consent for consent-based processing (no impact on prior lawful processing).

To exercise these rights, contact us via Section 11. We will respond per legal timelines.

7. Cookies

We use cookies to improve website functionality (e.g., remembering preferences, optimizing loading). You can refuse cookies via browser settings, but this may limit some features.

8. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices – review their policies before visiting.

9. Children's Privacy

Our services are not for individuals under 18. We do not intentionally collect their information. If collected without parental consent, we will delete it immediately.

10. Policy Updates

We may update this Policy for legal/business changes. Material updates will be posted on our website (and via email if appropriate), taking effect on the stated date. Review regularly.

11. Contact Us

For questions/complaints about this Policy or your personal information:

Email: info@vimayna.com